Satisfaction Guarantee
We've always been committed to driving down costs so you have more to invest. That's why we've lowered the price of online listed equity trade commissions to US$0.¹
We also believe every investor deserves to work with a firm they can count on. At Ease and Wealth, our commitment to your satisfaction is backed by a guarantee. If for any reason you're not completely satisfied, we'll refund eligible fee or commission and work with you to make things right.² You won't find that kind of promise everywhere—but you will find it here.
Questions about the Satisfaction Guarantee²
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We'll refund fees or commissions included in:
The Ease and Wealth Hong Kong Pricing Guide for Individual Investors.If for any reason you are not satisfied, we'll refund the previous quarter's program fee for Ease and Wealth Wealth Advisory™.
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While the guarantee covers a wide range of fees and commissions, there are services to which it does not apply. If you have questions on whether the guarantee applies to any particular fee, please call a Ease and Wealth investment professional for assistance.
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You can call a Ease and Wealth investment professional at +852-36871135. Or, if you work with a Ease and Wealth Consultant, you can contact your consultant.
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Refund requests must be received within 90 days of the date the fee was charged.
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Funds will be credited to the account charged within approximately four weeks of a valid request.
Start investing
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Start investing in the U.S. markets today.
Have more questions? We're here to help.
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CallNew customers
+852-36871135
Monday-Friday, 9:00 am to 6:00 pm (HK Time)WhatsApp
+852-55053667
Monday 5:30 am – Saturday 1:00 pm (HK Time) -
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Email -
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Visit usEase and Wealth Limited, Hong Kong, Ltd.
43/F, Two International Finance Centre, 8 Finance Street, Central, Hong Kong
Office hours
Monday-Friday, 9:00 am to 6:00 pm (HK Time)
